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*CLASS CANCELLED* Crisis Communication for Corrections

  • July 25, 2019
  • 8:00 AM - 5:00 PM
  • Snake River Correctional Institution 777 Stanton Blvd. Ontario, OR 97914
  • 40


Crisis Communication for Corrections

Target Audience:

Any and all Corrections officers, supervisors and administrators.

Sponsoring Agency:

Oregon Peace Officers Association and Oregon Department of Corrections

Date and Time:

July 25nd, 2019  8:00 a.m. to 5:00 p.m. (7:30 a.m. check-in)


$100 OPOA members
$125 non-OPOA members (membership included if qualified)

Training Location:

Snake River Correctional Institution

777 Stanton Blvd.

Ontario, OR 97914


Joe Miller, Thane Training: Joe is a 20+ year veteran of a large city police department in Oregon. Joe has served primarily in the patrol division with collateral duties in crisis negotiation, civil disturbance, civil investigation, and defensive tactics cadre. In addition, Joe is a long-time adjunct instructor at a local community college and at the Department of Public Safety Standards and Training (DPSST). Joe’s experience as an officer and trainer show in his ability to mix information, experience and humor in the right combination to keep attendees interested and involved.

DPSST Training Category: General

Brief Overview:

Crisis communication and verbal de-escalation skills are essential in helping Correctional Officers successfully diffuse hostile or difficult situations inside the confines of a correctional facility. Correctional officers have minimal tools to control situations, and communication skills are one of the most important.

Attendees will leave this class with a practical set of skills that they can use to: 

·         De-escalate or stabilize angry/violent behavior

·         Establish meaningful dialog with the threat

·         Engage in emotional control tactics

·         Establish a therapeutic rapport

·         Gather meaningful intelligence from the threat/victims

·         Tips working with inmates dealing with mental health crisis

Contact Information:

Avena Glock at (971) 218-7161 or training1@opoa.info.


Business Casual

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Oregon Peace Officers Association
4190 Aumsville Highway SE | Salem, OR 97317

Email:  opoa@opoa.info
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