Class Title:

FOR FIRST RESPONDERS

Target Audience:

Law Enforcement, Disptachers, Parole & Probation any First Responders

Sponsoring Agency:

Oregon Peace Officers Association and West Linn Police Department

Date and Time:

Cost:

Training Location:

West Linn Police Department

1800 8th Ave.

West Linn, OR 97068

Instructor:

Brief Overview:

As first responders, we understand “Ask, Tell, Make”.  What about those situations that represent a risk to the subject or others that should be mitigated?  How about situations that would benefit from additional time to get tactical and/or command elements into place, to give the victims the best possible chance of the best possible outcome? Maybe you’re the only one responding and you want to be confident your knowledge of de-escalation is on par with your tactical resolution skill set. Attendees of Crisis Communication for First Responders will leave the class with a practical set of skills that they can use to:            

• De-escalate or stabilize angry/violent behavior
• Establish meaningful dialog with the threat
• Word choice/emotional control tactics
• Handle request/demands/deadlines the threat gives you
• Establish a therapeutic rapport
• Gather meaningful intelligence from the threat/victims
• Up-Channel vital information for commanders/decision makers

Contact Information:

Attire:

Business Casual

Lodging Information:

Parking Information: